How much do you know about your credit score?

How much do you know about your credit score?

If you want to be accepted for credit, whether it’s a credit card or a loan, your credit score really matters. Take our quiz to find out how much you know about yours

Lenders use your credit record to help decide if they’ll give you a loan or credit, how much they’ll lend you and how much interest they’ll charge you. So if you’re looking to take out a credit or store card, a loan or mortgage or any other type of credit, the better your credit record the more chance you have of getting a good deal.

Take our quiz to test your knowledge about your credit score and report.

Your credit score is based on your credit history.
True

Correct! Your credit score is made up using information about your credit history.

When you apply for credit, the lender will get a credit report on you from a credit reference agency. They’ll look at this along with your application to work out a credit score for you.

correct
False

Wrong! Actually, your credit score is calculated using information about how you’ve used credit in the past.

When you apply for credit, the lender will get a credit report on you from a credit reference agency. They’ll look at this along with your application to work out a credit score for you.

wrong

How did you do?

0/6
There is one main credit reference agency that holds a credit report on you.
True

Wrong! Many people think there’s only one, but there are actually three main credit reference agencies in the UK and each of these will have a credit report on you. The agencies are Experian, Equifax and Callcredit.

correct
False

Correct! There are three main credit reference agencies in the UK and each of these will have a credit report on you. The agencies are Experian, Equifax and Callcredit.

wrong

How did you do?

0/6
Your credit report includes information about your bank and credit card accounts, loans and utility company debts, as well as your salary.
True

Wrong! Your credit report doesn’t include details about your salary, religion or any criminal record you may have. However it does show:

  • Your name, date of birth, current and previous addresses.
  • Any credit you have, such as bank or credit card accounts, loans and utility bills. Any missed or late repayments will also be shown.
  • Details of anyone you’re financially linked to, such as anyone you’ve taken out a joint loan with.
  • Any County Court Judgments (CCJs) – in Scotland, this is called a Decree.
  • If you’ve had your home repossessed, been made bankrupt or had any individual voluntary arrangements. These stay on your report for at least six years.
  • If you have a bank overdraft.
  • If you’re on the electoral register.
  • If you’ve committed fraud.
correct
False

Correct! Your credit report doesn’t include details about your salary, religion or any criminal record you may have. However it does show:

  • Your name, date of birth, current and previous addresses.
  • Any credit you have, such as bank or credit card accounts, loans and utility bills. Any missed or late repayments will also be shown.
  • Details of anyone you’re financially linked to, such as anyone you’ve taken out a joint loan with.
  • Any County Court Judgments (CCJs) – in Scotland, this is called a Decree.
  • If you’ve had your home repossessed, been made bankrupt or had any individual voluntary arrangements. These stay on your report for at least six years.
  • If you have a bank overdraft.
  • If you’re on the electoral register.
  • If you’ve committed fraud.

wrong

How did you do?

0/6
Employers and landlords can check all the information on your credit report.
True

Wrong! While employers and landlords can check your credit report, they’ll usually only see public record information such as your details on the electoral register, whether you’ve been insolvent and whether you have any CCJs against you.

Utility companies, insurance providers and mobile phone companies may also check your record if you want credit from them, rather than paying upfront.

correct
False

Correct! Employers and landlords are able to check your credit report, but they’ll usually only see public record information such as your details on the electoral register, whether you’ve been insolvent and whether you have any CCJs against you.

Utility companies, insurance providers and mobile phone companies may also check your record if you want credit from them, rather than paying upfront.

wrong

How did you do?

0/6
Credit reference agencies must supply you with a copy of your credit report for free.
True

Wrong! Credit reference agencies do have to supply you with a copy of your credit report if you request one, but it costs £2.

It’s often worth getting a copy from all three of the main agencies if you’ve not applied for credit before or haven’t checked your credit record recently. This is because each agency may hold different information on you. You can get your £2 report from Equifax, Experian or Callcredit either online or by post.

Noddle (which is owned by Callcredit), ClearScore and the Money Saving Expert Credit Club (which both base their service on Equifax) offer access to your credit report for free. They provide the same details as in your full credit report, but there can be a two-month delay in information being updated on the free sites.

correct
False

Correct! It costs £2 if you’ve requested a credit reference agency to supply you with a copy of your credit report.

It’s often worth getting a copy from all three of the main agencies if you’ve not applied for credit before or haven’t checked your credit record recently. This is because each agency may hold different information on you. You can get your £2 report from Equifax, Experian or Callcredit either online or by post.

Noddle (which is owned by Callcredit), ClearScore and the Money Saving Expert Credit Club (which both base their service on Equifax) offer access to your credit report for free. They provide the same details as in your full credit report, but there can be a two-month delay in information being updated on the free sites.

wrong

How did you do?

0/6
You can change the information shown in your credit report.
True

Correct! If you find any mistakes on your credit report you can have them corrected.

Contact the company that recorded the information, such as a loan or credit card firm, and ask them to contact the credit reference agency and correct the mistake. If you’re unable to resolve the problem, you can contact the Information Commissioner’s Office, which is responsible for ensuring that information held about you is handled properly.

correct
False

Wrong! Actually, you can change the information in your credit report if you find any mistakes.

Contact the company that recorded the information, such as a loan or credit card firm, and ask them to contact the credit reference agency and correct the mistake. If you’re unable to resolve the problem, you can contact the Information Commissioner’s Office, which is responsible for ensuring that information held about you is handled properly.

wrong

How did you do?

0/6
Being on the electoral register will improve your credit rating.
True

Correct! Make sure you’re on the electoral register as this will boost your credit rating. You can check if you are registered to vote with The Electoral Commission.

There are a few other things you can do to make your score is as high as possible:

  • Make sure the information on any of your loan or credit applications is complete and accurate. Also ensure any information credit reference agencies hold on you, is complete and accurate.
  • Pay your bills on time.
  • Have as much relevant information as possible on your credit report. Lenders want to see how you’ve handled credit in the past, so if you have little or no credit history this can result in a lower credit rating. Also, the longer you’ve been at your address, with your bank and in your job, the better your credit rating is likely to be.
  • Remove people you’re no longer linked to financially, as well as addresses you shouldn’t be linked to, from your credit report.
correct
False

Wrong! There’s no easy way to boost your credit rating but there are things you can do to make your score as high as possible and being on the electoral register is one of them. You can check if you are registered to vote with The Electoral Commission.

You can also improve your rating by:

  • Making sure the information in any of your loan or credit applications, and with your credit reference agency, is complete and accurate. Discrepancies can lower your rating and make it less likely for you to get credit.
  • Paying your bills on time.
  • Having as much relevant information as possible on your credit report. Lenders want to see how you’ve handled credit in the past, so if you have little or no credit history this can result in a lower credit rating. Also, the longer you’ve been at your address, with your bank and in your job, the better your credit rating is likely to be.
  • Removing people you’re no longer linked to financially, as well as addresses you shouldn’t be linked to, from your credit report.
wrong

How did you do?

0/6

Whether you’re a credit score expert or there’s room for improvement, it’s always worth keeping up to date on your credit knowledge as it could pay off in the long run.

There’s plenty of information about checking and improving your credit score on the Money Advice Service website, or you can visit Experian to check what your score means when it comes to applying for credit.

You can check your credit score for free at Experian, Equifax and Callcredit.


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